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Field Service Supervisor – Lubrication Systems - Gloucester

This vacancy is now closed. 



HES Lubemec, part of Group HES, is looking for a supervisor to look after the team of field service engineers for the lubrication industry. 

lubrication field service supervisor coordinator role

Your new company
HES Lubemec is one of the UK’s largest lubrication companies, specialising in the design, production, supply and installation of SKF/Lincoln Lubrication systems to support the industrial, transport, mining, agriculture, wind energy and construction sectors.

An opportunity has arisen for a Field Service Supervisor to be based at our Gloucester head office. You will be required to also travel to sites across the UK but mainly around the South of England and Wales.

Your new role
You will allocate work to mobile engineers, arrange parts, provide technical and administrative assistance for the team and manage performance. This will involve excellent communication with customers, liaising with 3rd party suppliers, as well as other business units and management within the company.

A good understanding of health and safety is required and IOSH qualification desirable. As this role is in a small open plan office, assistance is often required to other departments as business levels fluctuate. Industry or related knowledge is preferable and good geographical knowledge of the UK as it will allow better understanding to plan jobs with timescales and locations to deliver efficient job attendance/completion. 

What you'll need to succeed

  • To be able to work in a sometimes-pressurised environment and able to deal with occasional challenging customers and suppliers.
  • You must have experience in a supervisory/managerial role
  • You will be an outstanding team player, with excellent communication skills, both orally and in written format
  • You will be used to operating within tight deadlines, but still able to produce high quality and accurate work
  • You will have a sound administrative background preferably in a service environment for heavy plant and equipment or similar
  • You will understand and demonstrate exceptional customer satisfaction as that is what we strive to achieve


What you'll get in return
You'll be working in the Gloucester head office, receiving a competitive salary and a great team to work with. 
Generous Company Pension after a qualifying period 

Selection Criteria:

  • Good Communication, language and literacy skills
  • Excellent organisation and problem-solving skills
  • Able to work independently and in a team
  • Excellent attention to detail
  • Mechanical qualifications/knowledge and aptitude highly regarded
  • Possess the background skills to become an immediate asset


If you think this job sounds right for you please do not hesitate to apply today. Please send your C.V and Cover Letter to vacancies@grouphes.com 


Please call the Recruitment Team on 01452 730 774 (Option 4) if you would like to discuss this role further. We have a dedicated recruitment team that enjoys the personal side of recruitment so we ask that recruitment agencies please refrain from contacting us.